Servizi Farmacia Italia · Exclusive service
Got a problem in your pharmacy? From today you have one single number to call.
SFI Concierge is the service that supports you all year round on the important decisions: we listen, we analyze, we identify the right partner, we coordinate the work and we verify the result. One single contact. Many solutions.

The real problem
It's not about finding someone to sell you a service. It's about knowing who to trust.
Every day a pharmacy owner is called to make important decisions.
Every wrong decision can cost thousands of euros. SFI Concierge is here to help you avoid it.
What it is
It's not a call center. It's your Strategic Advisor.
The new exclusive service from Servizi Farmacia Italia, designed to support the pharmacist all year round and help them make better, faster and safer decisions.
“Every time you have to make an important decision in your pharmacy, you'll have one single point of contact: Servizi Farmacia Italia.”
How it works
Five steps, one single point of contact
You contact us
You have a problem, a doubt or a decision to make: you write to us on WhatsApp, call us, send us an email or use the Members Area.
We analyze
One of our consultants takes on the case, analyzes your pharmacy's real needs and helps you understand the most suitable solution.
We identify
Thanks to our selected Network we find the right professional or company. You won't be the one searching among dozens of suppliers: we'll do it.
We coordinate
We organize the contacts, request the quotes, compare the solutions, coordinate the meetings and follow the entire case.
We verify
When the work is done we contact you again and verify that everything was carried out correctly. Your satisfaction is our goal.
What we can do
What you can ask for support on
From staff recruitment to extraordinary operations: one single point of contact for everything.
…and much more. If we don't handle it directly, we know who to entrust it to.
Why choose it
With a single point of contact
The packages
Choose your level of support
Annual subscription. You can activate it right away online or talk to us first.
START
€ 990
+ VAT / year
For the pharmacist who wants a qualified point of reference all year round.
- Unlimited requests
- Handling of your cases
- Preliminary needs analysis
- Access to the SFI Partner Network
- Identification of the most suitable professional
- Case coordination
- Final satisfaction check
- Priority access to SFI news
PREMIUM
€ 1.990
+ VAT / year
For pharmacies that want even more strategic support.
Includes everything in the START plan, plus:
- Dedicated contact person
- Top priority in handling requests
- Monthly strategic video call
- Annual pharmacy benchmark
- Quarterly report with improvement opportunities
- Early access to new partners
- Dedicated terms with affiliated companies
- Support in investment decisions
ELITE
€ 4.900
+ VAT / year
For pharmacies that want a true Strategic Advisor by their side.
Includes everything in the PREMIUM plan, plus:
- Ongoing support
- Dedicated consultant
- Strategic pharmacy planning
- Investment analysis
- Support in business negotiations
- Assessment of new business opportunities
- Priority access to the best Italian partners
- Scheduled meetings throughout the year
- Support for extraordinary operations
All prices are VAT excluded and refer to an annual subscription. At checkout, VAT (22%) is calculated automatically. Prefer to talk about it first? Message us on WhatsApp.
An exclusive service
Reserved for a limited number of pharmacies
To ensure the highest quality, each year we take on a limited number of pharmacies. Every request is handled personally by our team and followed through to completion.
We don't believe in standard answers. We believe in solutions built on your pharmacy's real needs.
Our promise
Before deciding, call Servizi Farmacia Italia.
We listen. We analyze. We identify the best solution. We coordinate the work. You keep doing what you do best: taking care of your patients.