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SFI Concierge

Servizi Farmacia Italia · Exclusive service

Got a problem in your pharmacy? From today you have one single number to call.

SFI Concierge is the service that supports you all year round on the important decisions: we listen, we analyze, we identify the right partner, we coordinate the work and we verify the result. One single contact. Many solutions.

The real problem

It's not about finding someone to sell you a service. It's about knowing who to trust.

Every day a pharmacy owner is called to make important decisions.

Hiring a new pharmacist
Choosing a robot
Changing management software
Opening an e-commerce
Evaluating a purchase offer
Installing a system
Finding the right consultant
Choosing a technology
Reducing costs
Investing without mistakes

Every wrong decision can cost thousands of euros. SFI Concierge is here to help you avoid it.

What it is

It's not a call center. It's your Strategic Advisor.

The new exclusive service from Servizi Farmacia Italia, designed to support the pharmacist all year round and help them make better, faster and safer decisions.

“Every time you have to make an important decision in your pharmacy, you'll have one single point of contact: Servizi Farmacia Italia.”

How it works

Five steps, one single point of contact

01

You contact us

You have a problem, a doubt or a decision to make: you write to us on WhatsApp, call us, send us an email or use the Members Area.

02

We analyze

One of our consultants takes on the case, analyzes your pharmacy's real needs and helps you understand the most suitable solution.

03

We identify

Thanks to our selected Network we find the right professional or company. You won't be the one searching among dozens of suppliers: we'll do it.

04

We coordinate

We organize the contacts, request the quotes, compare the solutions, coordinate the meetings and follow the entire case.

05

We verify

When the work is done we contact you again and verify that everything was carried out correctly. Your satisfaction is our goal.

What we can do

What you can ask for support on

From staff recruitment to extraordinary operations: one single point of contact for everything.

Finding pharmacist collaborators
Finding Pharmacy Directors
Robotics and automation
Management software
Artificial intelligence
Marketing and communication
WhatsApp Business
E-commerce
Telemedicine
Furnishings
Video surveillance
Systems
Energy efficiency
Accountant
Labor consultant
Lawyer
Privacy and GDPR
Workplace safety
Insurance
Finding financing
Economic valuation of the pharmacy
Buying and selling a pharmacy
Family succession
Staff training
New services
Business partners
Innovative technologies

…and much more. If we don't handle it directly, we know who to entrust it to.

Why choose it

With a single point of contact

Selected partners
Already-tested solutions
Reduced search times
Greater peace of mind in decisions
Continuous support throughout the year
Experience gained alongside thousands of Italian pharmacists

The packages

Choose your level of support

Annual subscription. You can activate it right away online or talk to us first.

START

€ 990

+ VAT / year

For the pharmacist who wants a qualified point of reference all year round.

  • Unlimited requests
  • Handling of your cases
  • Preliminary needs analysis
  • Access to the SFI Partner Network
  • Identification of the most suitable professional
  • Case coordination
  • Final satisfaction check
  • Priority access to SFI news
Activate START →
Most popular

PREMIUM

€ 1.990

+ VAT / year

For pharmacies that want even more strategic support.

Includes everything in the START plan, plus:

  • Dedicated contact person
  • Top priority in handling requests
  • Monthly strategic video call
  • Annual pharmacy benchmark
  • Quarterly report with improvement opportunities
  • Early access to new partners
  • Dedicated terms with affiliated companies
  • Support in investment decisions
Activate PREMIUM →

ELITE

€ 4.900

+ VAT / year

For pharmacies that want a true Strategic Advisor by their side.

Includes everything in the PREMIUM plan, plus:

  • Ongoing support
  • Dedicated consultant
  • Strategic pharmacy planning
  • Investment analysis
  • Support in business negotiations
  • Assessment of new business opportunities
  • Priority access to the best Italian partners
  • Scheduled meetings throughout the year
  • Support for extraordinary operations
Activate ELITE →

All prices are VAT excluded and refer to an annual subscription. At checkout, VAT (22%) is calculated automatically. Prefer to talk about it first? Message us on WhatsApp.

An exclusive service

Reserved for a limited number of pharmacies

To ensure the highest quality, each year we take on a limited number of pharmacies. Every request is handled personally by our team and followed through to completion.

We don't believe in standard answers. We believe in solutions built on your pharmacy's real needs.

Our promise

Before deciding, call Servizi Farmacia Italia.

We listen. We analyze. We identify the best solution. We coordinate the work. You keep doing what you do best: taking care of your patients.